Highlands Residential Mortgage is committed to excellence in service. If you have any questions, shoot us an email and we’ll be happy to assist you.
BILL STARKEY, CHAIRMAN OF THE BOARD | FOUNDER

After serving 4 ½ years in the US Airforce, Bill began his career in Mortgage Banking. He started as a Loan Officer at Lomas Mortgage USA in 1969. Bill’s responsibilities increased steadily throughout the years. He filled roles as Branch Manager, Regional Manager and ultimately served the company as Executive Vice President of National Production before resigning in 1989. He was President of Temple Inland Mortgage (formerly Lumbermen’s Investment Corporation) from 1989 to 1992. He then became Chairman and CEO of AccuBanc Mortgage Corporation in 1992 until it was sold in early 2000. During his leadership at AccuBanc, he assembled a team that grew the company’s production volume from $650 million in 1992 to $13.2 billion in 1998. He further went on and served Ampro Mortgage Corporation as Chairman and CEO from 2002 – 2006.
Bill is a leader in the business and non-profit communities as well. He served as past President of the Texas Mortgage Bankers Association and on the Executive Committee and Board of Governors for the Mortgage Bankers Association of America and as a Director for Kilgore Federal Savings and Loan. He has also served on the Board of numerous non-profit organizations such as Interfaith Housing Coalition and The Deaf Action Center. He currently serves as a Director for the Texas Department of Public Safety Foundation. Additionally, Bill is the founding Chairman of the Board of Project Imagine Foundation, an organization he established after traveling to South Africa in 2009 where he witnessed first-hand the HIV/AIDS crises in Sub-Saharan Africa and he currently serves as a Director of the THEMBA Foundation.
Bill is a long term member of Preston Hollow Presbyterian Church, he served on the Board of Elders, as Treasurer and Board of Trustees for Preston Hollow Presbyterian Church Foundation. Bill and his wife Carron reside in Dallas and have two sons and five grandchildren.
KEN HICKMAN, CHIEF EXECUTIVE OFFICER | FOUNDER

Prior to his role at Highlands Residential Mortgage, Mr. Hickman served AccuBanc Mortgage Corporation as Chief Financial Officer from 1983 until its sale in 2000. After serving AmPro Mortgage as CFO until its sale in 2006, Ken formed Mortgage Support Group, which benefitted a wide array of mortgage companies clients.
He serves as the Chairman of the Themba Foundation, an organization working with Rehoboth Children’s Village, a home to orphaned children living with HIV/AIDS. In addition, he is Chairman of the Genesis Trust, also an HIV/AIDS ministry, located in South Africa. A long-time resident of Rockwall, Texas, Mr. Hickman and his wife have three children.
BRIAN BENNETT | PRESIDENT

Brian has spent his entire adult life in the mortgage business and brings over 29 years of experience to the Highlands Residential Mortgage leadership team. Beginning his career in Operations before moving on to the Sales side of the business, Brian quickly established a valuable foundation that eventually progressed to becoming a proven Production leader in the industry. Brian has served in such capacities as a top producing Loan Officer, producing Branch Manager, producing Regional Manager, Chief Lending Officer, managing sales nationally and President.
Brian has also been recognized by Mortgage Executive Magazine each year since 2015 as one of the 100 Most Influential Mortgage Executives in America.
DANNY DEATON, EVP | NATIONAL PRODUCTION MANAGER

During his 11 year tenure at CTX Mortgage Company he served in such capacities as State, Regional and National Production Manager. Danny also recently served as EVP/National Production Manager at SWBC Mortgage Corporation where he was instrumental in building a strong production platform. Danny’s ability to recruit, train and lead our production unit has resulted in increased business and outstanding growth at Highlands Residential Mortgage.
Danny is a past President of the Mortgage Bankers Association of the Carolinas and in 2005 was named Mortgage Banker of the Year for that organization.
BRIAN STARKEY, EVP | PUBLIC RELATIONS & HR – FOUNDER

LORI RILEY, EVP | CHIEF FINANCIAL OFFICER

STEVE PETERS, EVP | CHIEF OPERATIONS OFFICER

JOSH HEBERT, EVP | CHIEF INFORMATION OFFICER

Josh has most recently served in a leadership role at First Choice Loan Services. He was also a former member of the leadership team at PrimeLending, serving as the Vice President, Director of Information Technology and then Senior Vice President of Information Technology. During the course of his career, Josh has been in the forefront of projects which shed light on the development of systems that improved the consumers experience and added to the technology portfolio of the company.
Josh is a dedicated mortgage professional specializing in the technological guidance of the company. He brings exceptional skills and abilities to oversee the mortgage process as customers embarked on making what is often one of the largest purchases of their lives.
Josh is a recipient of the CIO 100 award organized by CIO.com. In addition, he conducted a mortgage industry study in conjunction with Hewlett-Packard and The Kelley School of Business Capstone Team at Indiana University. This study analyzed the future state of the mortgage industry. He also studied at the American Management Associations, Developing Executive Leadership training program.
Josh resides in Frisco, Texas with his wife and two children.
BRENDA HARMON, SVP | DIRECTOR OF HUMAN RESOURCES

Brenda has over 20 years experience in the mortgage industry. Her professional background and forward-thinking approach to management enhances the services provided by Human Resources at Highlands Residential Mortgage. Brenda truly understands the value of our employees and goes above and beyond to ensure that each one is a big part of the Highlands Residential Mortgage family.
PATTY CAMPBELL, EVP | COMPLIANCE & QUALITY CONTROL MANAGER

Patty is responsible for management and oversight of the compliance, quality control and Fair Lending programs at Highlands Residential Mortgage. Patty has over 21 years of experience in the financial services and mortgage industries. She has been an active DE underwriter, and VA SAR, for 18 years and has an extensive background in mortgage operations including retail, wholesale and correspondent channels. She is currently working toward obtaining her Certified Regulatory Compliance Manager certification. Prior to joining Highlands Residential Mortgage in April of 2015, Patty was the Chief Compliance Officer and QC Manager with NTFN where she developed and implemented the Compliance Management System, and quality control functions. Patty will continue to build upon the current compliance and quality control systems in place at Highlands Residential Mortgage and ensure that they meet industry standards and regulatory requirements. She is also responsible for identifying compliance risks and providing training, advice, testing, and continual monitoring. Patty also represents the company in communication and interaction with all regulatory and state agencies.
CARRIE ADCOCK, VP | NATIONAL PRODUCTION SUPPORT
As Vice President of National Production Support at Highlands Residential Mortgage, Carrie Adcock is dedicated to putting the customer first, focusing on delivering the highest levels of performance and quality, with more than twenty years of banking and mortgage lending experience. It is her goal to ensure optimal efficiency in production and in regulatory oversight. During her three years at Highlands Residential Mortgage she has created On Boarding and training programs and has written department policies and procedures. Carrie resides in Dallas.
GINGER WILLIAMS, SVP | NATIONAL PRODUCTION SUPPORT

JENNIFER SWANK, SVP | LOAN ADMINISTRATION

Prior to joining Highlands Residential Mortgage, Jennifer was with PennyMac Loan Services where she held positions in Internal Audit and Compliance Management. Jennifer also has operational experience from her time at Bank of America where she served as the AVP of Government Claims. She was recognized by executive management for her leadership in recovering $3.9B in claims proceeds in 2012. Early in her career, Jennifer worked at Freddie Mac as part of the Multifamily Structured and Affordable Housing team.
Jennifer received her B.S. in Finance and Risk Management at Virginia Tech. Go Hokies! She also holds a M.B.A. from Strayer University (graduating Summa Cum Laude).
TERRA JOHNSON, SVP | CONTROLLER

BECKY HALE, SVP | MARKETING AND COMMUNICATIONS

BILL CLOPTON, SVP | OPERATIONS

SCOTT BROWN, SVP | National Production

roles – from branch manager to regional production manager.
He eventually transitioned to overseeing national builder and construction lending platforms for First Horizon and CTX Mortgage. He has held executive operations and sales roles at PrimeLending, SWBC Mortgage, and WJ Bradley.