Monday – Friday 8:00 AM – 5:00 PM
At Highlands Residential Mortgage, we are dedicated to providing superior service every day. Whether you would like to share a positive review or raise a concern, we are here to listen. Submit your feedback along with your name, phone number, and mailing address to compliance@highlandsmortgage.
FOR BORROWERS WHO’S MORTGAGED PROPERTY IS LOCATED IN TEXAS: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TX 78705. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 877-276-5550