We are thrilled to announce that Highlands Residential Mortgage has been ranked #1 in Experience.com Top 10 Mortgage Companies for 2023 (in the large division)! This accolade is especially meaningful to us as it reflects the outstanding experiences and satisfaction of our customers and partners.
Reflecting on this achievement, Brian Bennett, President of Highlands, shared, “While every award is a source of pride for us, being recognized in the #1 spot for 2023 is an incredible achievement for the Highlands team. It underscores how deeply our customers value their experiences and continue to trust us to meet their home financing needs at the highest level. We’ve been privileged to rank in the top 10 previously, but achieving the #1 spot is truly a testament to our outstanding people that go above and beyond every day in assisting our customers and valued referral partners. We are genuinely grateful for the opportunity to deliver exceptional home lending experiences to the communities we serve.”
Experience.com, a renowned customer experience platform, has announced its 2023 Top Performers in the Mortgage Industry, celebrating the sixth year of recognizing top mortgage professionals and companies for exceptional customer service and performance. This prestigious event highlights the highest standards of service and commitment across small, medium, large, and jumbo company sizes. Scott Harris, CEO of Experience.com, emphasized, “This year’s winners have demonstrated an unwavering dedication to their customers with high volumes of positive reviews and robust survey completion rates.”
As we celebrate this milestone, we remain steadfast in our commitment to maintaining the high standards that have earned us this recognition. We look forward to continuing to serve our communities with the same passion and excellence that have become synonymous with Highlands Higher Standard of Lending.