Highlands Residential Mortgage
Meet Your Loan Officer

Don Oakes

Branch Manager
NMLS# 150317
Licensed for: GA-28013, TN-108081
Get Started with Don
6576 E. Brainerd Rd. - Ste. A
Chattanooga, TN, 37421
(423) 624-0448

About Highlands Residential Mortgage

Your Family. Your Future. Our Focus.

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands Residential Mortgage is such a place. Our Mission to value people drives everything we do.

Meet Don

My Story

I enjoy just about everything that deals with the real estate business. I enjoyed helping customers finance their home purchase when I worked at a local bank just out of college and that prompted me to start my own company in 1986. I also have owned several rental properties and I have been involved with building and managing rental property, and a construction company.

The desire to help people has led me to be involved with several civic organizations. The desire to give back to my industry had led me to be very active in the mortgage bankers association and my faith has led me to be involved as an elder at Northshore Fellowship Church and Chattanooga Christian School.

While our company has been blessed with the increased business and clients we have been fortunate to help, my greatest joy is getting someone in their first home, especially when they thought it would not be possible. I would like to best be known as a Christian, husband, father, son, brother, servant, friend, and business owner, in that order.

My Specialties

Areas of Expertise

  • First-Time Homebuyers
  • Investment Properties
  • Conventional Loans
  • FHA Loans
  • VA Loans
  • Purchase
  • Rate-Term Refinance
  • Cash-Out Refinance
  • Second-Homes
  • Renovation Loans

Have Questions?

The Highlands Digital Mortgage Experience

The Highlands Residential Mortgage app makes it easy to plan, manage, and learn more about your personal loan process.

Customer Reviews

Our Resources

Tips to avoid telemarketer calls!

When buying or refinancing a home, the last thing you want is to be harassed by telemarketers! There...

Top Workplaces USA – #5 in the Nation!!

With great pride, we share that Highlands Residential Mortgage has been voted as a Top Workplace win...

Experience.com – 2021 Top Mortgage Company

Awards based on actual customer and partner feedback are especially dear to us at Highlands. Recentl...