Highlands Residential Mortgage
Meet Your Loan Officer

Bill Duff

Branch Manager
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NMLS# 412444
Licensed for: NC-I-182139
Get Started with Bill
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Charlotte
4509 Creedmoor Road 2nd Floor #203
Raleigh, NC, 27612
(919) 813-2935
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About Highlands Residential Mortgage

Your Family. Your Future. Our Focus.

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands Residential Mortgage is such a place. Our Mission to value people drives everything we do.

Meet Bill

My Story

Since 2009 I have been helping individuals and families select, and secure, the right home mortgage to fit their needs.  My focus is not on the individual transaction but on the experience as a whole and I am committed to arming homebuyers with the knowledge they need to select their option and the confidence that once the process begins it will run smoothly through closing.  I welcome the opportunity to discuss Highlands product offerings with our customers.

The one constant in this business over the last nine years has been change, and I stay up to date on industry guidelines as more and more first time homebuyers enter the market overwhelmed with the prospect of making such a big financial decision.  I guide them through step by step and stay involved in the process so that no question goes unanswered and no borrower or realtor is unsure of exactly where we stand throughout the process.

My Specialties

Areas of Expertise

  • First-Time Homebuyers
  • Investment Properties
  • Conventional Loans
  • FHA Loans
  • VA Loans
  • Purchase
  • Rate-Term Refinance
  • Cash-Out Refinance
  • Second-Homes
  • Renovation Loans

Have Questions?

Our Resources
FHA
2022 FNMA Conforming Loan Limits

The Federal Housing Finance Agency (FHFA) has just increased the amount of money that can be borrowe...

awards
SMU Cox School of Business Dallas 100: Fastest Growing Private…

2021 was an award-winning year for Highlands, right on the heels of an outstanding 2020. The efforts...

awards
The Dallas Morning News: Top 100 Places to Work 2021

Making the Dallas Morning News Top 100 Places to work list is always an honor, and we’re humbled b...

The Highlands Digital Mortgage Experience

The Highlands Residential Mortgage app makes it easy to plan, manage, and learn more about your personal loan process.

Customer Reviews